Assistant Director of Revenue Management

The Assistant Director of Revenue Management (ADORM) at Roxy Hotel supports the Director of Revenue Management in maximizing overall hotel revenue through effective pricing, inventory and distribution strategies based on demand forecasts, current trends and historical data. The ADORM manages day-to-day revenue operations across all channels, produces forecasts and performance reporting, partners with Sales, Reservations, Marketing and Operations, and provides leadership coverage in the Director’s absence.

In return, we offer:

• An opportunity to work with a fun team that feels more like a family
• Complimentary workplace cafeteria
• 401k plans (With matching after 1 year)
• Health insurance (Medical, Vision, and Dental)
• A stylish uniform designed by bespoke tailor Craig Robinson
• An opportunity to work for a fun team that feels more like a family
• Health insurance (medical, vision, dental, and life)
• Generous paid time off program
• Pet insurance
• Team member rewards program
• Discounted movie tickets and Broadway shows
• Friends & family hotel discounts
• Team member talent shows, mixers and holiday parties
• Complimentary Thanksgiving turkey
• Complimentary seasonal flu shots
• Complimentary income tax season preparation
• Career advancement, in-house training and an orientation program
• College scholarship program for dependents of team members
• Pre-tax transit program

ROLE RESPONSIBILITIES

• Support the Director with the daily room inventory and pricing process; provide leadership coverage and decision support in the Director’s absence.
• Utilizing Duetto implement pricing, restriction and inventory changes across all channels (iHotelier, 3rd party sites, CRO and GDS) and ensure content and rates are accurate, including test calls to CRO and property.
• Utilize Demand360 and monitor competitor rates, local events and demand generators; recommend action plans to management.
• Prepare and present 4-Day, 21-Day and 4-month rolling forecasts and monthly P&L analysis; assist with the Annual Rooms budget.
• Produce and analyze daily, weekly and monthly reports (pace, pick-up, STR, channel and market segment metrics) and share performance updates with the hotel team.
• Manage group cut-off dates by reviewing the group rooms control log (GRC) and 90-day PMS pick-up; recommend releases or extensions.
• Provide pricing guidance for corporate negotiated and group business; keep strategy calendars current for the Sales team.
• Maintain relationships with OTA and third-party partners; focus on lowering distribution costs and driving room nights to branded web.
• Review prior-night results, including overselling decisions, and participate in the Monthly Strategy Meeting.
• Ensure compliance with GrandLife Hotels’ standards for rate plans, rate categories and market segment setup.
• Serve as subject matter expert on RM tools (Opera PMS, Duetto, RateGain, OTA Insight, STR, Delphi); train and mentor team members on revenue management concepts.

QUALIFICATIONS

• At least 2 years of hotel Revenue Management experience as a senior analyst or manager (3+ preferred); supervisory experience preferred.
• Bachelor’s degree or equivalent in Hotel or Hospitality Management or closely related field.
• Working knowledge of industry reports (STR, Hotelligence, Demand360), booking engines – iHotelier, and RM systems (Opera, Duetto, OTA Insight).
• Advanced Microsoft Excel; proficient in Word.
• Working knowledge of AI tools (e.g., Claude, ChatGPT, Copilot) and the ability to apply them to analysis, forecasting and reporting, with sound judgment on verifying outputs and protecting confidential hotel data.
• Strong analytical skills; able to evaluate complex data from various sources.
• Excellent verbal and written communication with all levels of employees and guests in a friendly, courteous, service-oriented manner.
• Strong time management and attention to detail; able to multitask and prioritize in a high-pressure environment.
• Effective problem solver; able to maintain confidentiality of information.
• Flexible schedule when business requires.
• Perform other duties as requested by management.

Salary:  $130K

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance