Food and Beverage Manager - Evenings

The Roxy Hotel is an electric destination for music, film, and art, located on the border of SoHo and TriBeCa. We employ a close-knit group of natural-born entertainers, supreme go-getters and masters of hospitality. Really, you ought to see us make someone’s drink, bed or day. Cool is our currency, and if you want to work here, you simply must love food and beverage, good music and being around some of the most interesting people in New York City on a daily basis. All that and we haven’t even gotten to the benefits package yet.

The Roxy Hotel is looking for an experienced Food & Beverage Manager to manage the evening service of the bar, lounge, room service and the front and back of house. You’ll be working the floor a lot, which also has a rock star perk: each night, you’ll hear live jazz from some of the industry greats.

 

• Strong beverage background preferred, in depth knowledge of wine, spirits, cocktails, beverage service, bar operations, etc.
• Floor presence, ensuring service standards are consistent
• Training and evaluating team members in their roles
• Conducting effective pre-shifts
• Scheduling and payroll
• Inventory and purchasing
• Ensure that all brand standards are implemented.
• Work cohesively with all other departments in the hotel.

 

Guest Satisfaction

• Building strong rapport with guests
• Ensure guest satisfaction is at the forefront of everything we do.
• Ensure all team members maintain the integrity of the brand while providing outstanding guest service at all times.
• When on the floor during service use the time to continually coach and motivate team members. Floor Managers are monitoring and participating in guest interaction. Ensure Service Standards are being upheld.
• Respond to all guests inquires and issues in a timely manner.
• Maintain positive guest interaction and continue to build loyal working relationships.

 

Required Organizational Values and Qualifications:

• Energetic and detail-oriented with exceptional interpersonal skills
• Excellent written and verbal communication skills along with knowledge of Excel and Word are required
• Able to work effectively with all department managers
• Required to work the hours necessary to the success of the business. Schedules are not guaranteed and are subject to change weekly. These hours will vary due to the volume of business and other management coverage. Changes are at discretion of the Food & Beverage Director.
• An interest in style, music, fashion, art, and/or or dining and nightlife (pertaining to NYC)
• Creative problem solver

Salary:   $75K -$85K

In return, we offer:

• An opportunity to work with a fun team that feels more like a family
• Workplace cafeteria
• 401k plans (With matching after 1 year)
• Health insurance (vision, dental and even IVF services included) and pet insurance
• A stylish uniform designed by bespoke tailor Craig Robinson
• An opportunity to work for a fun team that feels more like a family
• Health insurance (medical, vision, dental, and life)
• Generous paid time off program
• Pet insurance
• Team member rewards program
• Discounted movie tickets and Broadway shows
• Friends & family hotel discounts
• Team member talent shows, mixers and holiday parties
• Complimentary Thanksgiving turkey
• Complimentary seasonal flu shots
• Complimentary income tax season preparation
• Career advancement, in-house training and an orientation program
• College scholarship program for dependents of team members
• Pre-tax transit program